Purchase Policy

This Purchase Policy is part of our Terms of Use Agreement, and any capitalized terms used but not defined in this Purchase Policy will have the same meaning as in our Terms of Use Agreement. Unless otherwise expressly provided on the Site, if you would like to purchase any merchandise or products offered on the Site (collectively, “Products”), your purchase will be governed by the terms of this Purchase Policy.

1. Payment methods

If you wish to purchase Products at the Site, you must provide valid credit or debit card information on the Site’s order form. We accepts PayPal and most credit and debit cards: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, DINER’S CLUB and JCB. By submitting such credit or debit card information, you give Healovation™ LLC permission to charge your purchases to the card that you designate on the order form. We reserve the right to cancel any order, any time and for any reason. If your credit or debit card has already been charged and your order is cancelled, you shall receive a credit to your card account in the amount of the charge. We will not be responsible (i) for any charges that your card issuer may apply to you as a result of our processing your order, (ii) if your card issuer refuses or fails to authorize payment by you, or (iii) for any delays or non­delivery of Products that may arise due to any validation checks that may be carried out regarding your payment or identification. If you select the option to buy online and pick up at one of our stores, bag fees may be applied to your order upon pickup. Please bring a valid method of payment.

2. Orders

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped.

Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit or debit card has been charged, we will issue a credit to your card in the amount of the charge.

3. Returns

You may return any item purchased from Healovation™ for any reason within thirty (30) days of purchase. For online and catalog orders, the Product ship date is the date of purchase. You will receive a full refund for unopened items in the original form of payment and merchandise credit for opened items. You may mail the Product and receipt to: Healovation™, ATTN: Returns, 7111 Winnetka Ave (Suite #6), Winnetka, CA 91306. Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the Product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. Healovation™ reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. For more information see our Return Policy.

4. Quantity Limits and Items for Resale

Healovation™ reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. Healovation™ also reserves the right to prohibit sales to dealers.

5. Additional Terms

Additional terms relating to certain Products (such as prices, methods of payment, our policies with respect to returns, refunds, and cancellations and/or exchanges) will be posted on the Site on the pages describing the Products.

6. Contact Us

Email:
care@healovation.com

Mail:
Healovation, 7111 Winnetka Ave, Ste #6, Winnetka, CA 91306

Telephone:
+1 (888)-373-4325

Hours of operation:
Monday – Friday 10 AM – 5 PM PST